Location: salem, Massachusetts, United States

Tuesday, May 06, 2008

Customers' Work

We have the go-ahead to go in, starting Thursday, to "rescue" customers' work! We are excited!

This is the scenario: we can go and take out all the customers' work that we can find and bring it to a safe, DRY location, where we will set-up shifts for removing work from soggy wrapping and frames and then try to dry the work as efficiently as possible, while photographing each step for each work , no matter it's intrinsic value.

Then we will store the work, while contacting YOU, the works' owners and then the insurance company to find out what to do next.

We'll triage the work. Those pieces that aren't damaged, we'll offer to complete the framing with new materials. It'll just take a few weeks more. Those that have damage, we'll work with the customer to find if they want the piece restored, if possible, which our insurance will cover, or if it's a total loss, our insurance is supposed to cover that as well. In the end, it's up to THEM, and to YOU!

We're moving forward in this long process...

Wendy--call 978-745-9524, Mon to Sat 9-5 to speak to me directly about your work at the store.


Blogger David said...

Hi Wendy & Chuck,

David from out in Colorado here. I heard about this last weekend through the jungle telegraph and sent you an email, though I'm not sure I still have an active address. (

If there's anything I can do, albeit long distance, please let me know. Rebuilding donation, cookies, whatever. Seriously. You've been great friends to me over the years and if I can return even a small part of the favor...

This whole thing sucks and I hope the community rallies around you the way you deserve, and more importantly, have totally earned.

be well guys. you're in my thoughts.

12:38 AM  
Blogger The Art Corner said...


We got your email, but we've been a "little" busy! Hee, hee!

We're workin' it, babe! We're going to "endeavor to persevere!",, all work!

You are in our thoughts, too, and sorry we missed you on your last trip out...


10:08 PM  
Blogger David said...

No worries. I have a Luddite's view about the reliablity of technology more advanceed than say, 2 tin cans connected by string :)

10:07 PM  
Blogger Sharon R said...

Dear Wendy,
From the looks of your outstanding website, it appears that the phoenix will arise from the ashes.
You are amazing. Hope tovisit you in your temporary digs soon.
Wishing you all the best.
Sharon R Marblehead

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